Shipping and Returns
Processing & Shipping Time
It may take 2 to 4 business days to process and ship your order. You will get an email notification when your order is ready to ship, along with a tracking number for the package. Please give the carrier tracking page up to 24 hours to update with an estimated delivery time since it might still be a few hours before your package is picked up by the carrier. Please get in touch with us if, after 4 to 6 business days, you haven't received an email following your purchase. Only shipping addresses in the United States, excluding Alaska, Hawaii, the US Virgin Islands, Puerto Rico, and Guam, are eligible for free delivery.
After your order has been shipped, it usually takes between 2 to 5 business days for it to arrive within the United States. The exact delivery time is dependent on various factors such as the size of your order, the shipping address, carrier delivery time, and the warehouse from which we dispatch your order.
Due to various circumstances, some models require a longer processing period, which is mentioned in the product description section. Please read the product description before placing an order.
* Only the ukuleles and gear can be shipped to a PO Box address. Guitars cannot be delivered to a PO Box address. Shipments to PO boxes are handled by USPS and take 7 to 14 business days. For all shipping addresses for the armed forces, please allow 10 to 20 days for delivery.
All orders of $49 or more of eligible items across any product.
We accept Visa, American Express, Mastercard, Discover, and Paypal
You can return your online order within 30 days of receiving your order.